aol.

my mom asked me to cancel the paid aol account at her apartment since they don't use the computer anymore.  i looked at the bill which is paid via her phone bill.  my mom pays about $30/month.  when i talked to the representative he was trying to keep us on (of course) by offering lower and lower pricing plans.  I believe before he cancelled the paid service, he offered one that was $4.99 (or was it $6.99?) for basic service which i think came with mcafee virus protection.  i remember not being aware of all these different pricing plans when i set up the paid account many years ago.  it must have changed.   in the course of cancelling, the rep mentioned that we would not be getting x, y, and z services anymore.  apparently, these were all services my mom never used and/or needed.  yeah, i totally feel stupid for making my mom pay the extra $25 when she could have just paid $5 every month.